CREDIT CARD SERVICES (12 MONTH FTC)
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| Job Type | Contract |
| Area | City, UK |
| Sector | BankingOperationsCustomer Services |
| Currency | GBP |
| Start Date | |
| Job Ref | VAC-12139 |
| Job Views | 1618 |
- Description
- A fantastic opportunity has arisen within in a City based Private Bank for a Card Services Clerk for a contractual period of 12 months. Candidates should possess previous Card Services experience gained within a banking environment and demonstrate a sound knowledge of the chargeback process, a strong customer focus and a keen attention to detail. Duties to include:
- Customer Services: responding to queries from customers or the Business in writing or by telephone on card accounts
- Liaising with customers, banks and VISA to resolve transaction disputes and retrieve funds
- Preparing, issuing and dispatching cards
- Maintain customer and account information on card systems
- Monitoring risk management system to identify fraud, liaising with customers to verify spending
- Production of management reports
- CHAPS and SWIFT payment processing
- This a great opening for an individual with banking experience to break into private banking in a City-based institution!