DESKTOP SUPPORT ANALYST - FINANCIAL SERVICES
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| Job Type | Permanent |
| Area | City, UK |
| Sector | Other |
| Salary | £30K - £45K + Benefits + Bonus |
| Currency | GBP |
| Start Date | |
| Job Ref | VAC-12205 |
| Job Views | 179 |
- Description
- AN exciting opportunity has opened up in an international financial services company, for a Desktop Support Analyst. The successful candidate will provide support for global users of desktop and laptop systems. This will include break/fix service, operating system and application loading, application configurations, and desktop administration.Responsibilities:"Resolving incidents raised via the ticketing system, prioritising accordingly"Work closely with the Business and other IT team to resolve desktop issues, set up and maintain desktop configurations."Follow best practices for desktop support with a focus on continuous improvement."Perform hardware & software installs, desk moves, adds and changes as required."Trouble shoot to assist on issues related to design, development and deployment of desktop hardware, and desktop applications."Collaborate with application project teams by participating in project UAT testing for desktop dependencies.Knowledge and Experience:"Previous experience in Desktop Support."O365 Product Suite."Microsoft SCCM."Windows Desktop Administration (Win7/10)"General knowledge of infrastructure security, including Windows, Unix/Linux, desktop and mobile."Experience in Financial Services Industry would be a bonus."Virtual Desktop Administration."Experience using remote support tools (e.g. LogMeIn)."Excellent verbal, written and relationship skills used to interact with a global group of technical and non-technical people.Applicants must be able to work flexible hours when required, with the ability to lift / bend etc. in order to install desktop equipment.