Banking Services Officer (Private Banking)
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| Job Type | Permanent |
| Area | City, UK |
| Sector | BankingFinancial ServicesOperationsCustomer Services |
| Salary | £Competitive + benefits |
| Currency | GBP |
| Start Date | |
| Job Ref | VAC-12604 |
| Job Views | 82 |
- Description
- Do you have a passion for delivering first-class customer service?
Do you have a keen attention to detail with an organised, methodical approach to work?
If the answer is 'yes' then we would love to hear from you!
City based private bank requires an experienced and customer-focussed Banking Operations / Customer Account Officer to join their Customer Service Operations Department. The successful candidates will act as the first point of contact for customers for digital banking and account maintenance services. You will be responsible for:
- Registering and approving customers to the online banking system
- Dealing with customer queries regarding digital banking services
- Resetting passwords, logins etc. and demonstrating how the platform works
- Dealing with account opening and closure requests
- Dealing with the account switching process from start to finish, liaising with CASS for switches into and out of the bank
- Dealing with general account maintenance – updating addresses, contact details, sending certificates of interest etc.
This vacancy is being advertised by Montpellier Resourcing Limited. The services advertised by Montpellier Resourcing Limited are those of an Employment Agency