1st & 2nd Line IT Support Desk (Azure)
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| Job Type | ContractTemporary |
| Area | All of London, UKCity, UK |
| Sector | BankingFinancial ServicesOtherCustomer Services |
| Salary | Up to £35,000 plus bonus and benefits |
| Currency | GBP |
| Start Date | |
| Job Ref | VAC-14859 |
| Job Views | 71 |
- Description
- 1st & 2nd Line IT Support Desk (Azure)
Up to £35,000 plus EXCELLENT bonus and benefits
Hybrid working available!
12 month FTC with view to PERMANENT
⭐Are you passionate about delivering exceptional IT support while ensuring colleagues thrive in a cutting-edge technology environment?
A fantastic opportunity has arisen for a dedicated IT Service Desk Analyst to join the team at a highly prestigious private bank in the heart of London. In this role you will be responsible for providing unparalleled technical support to colleagues, enabling them to be as productive as possible with their use of technology. For this role, we are seeking candidates with very strong technical skills and exceptional passion for service delivery and support
????Duties of the First Line IT Support Analyst to include:
- Respond promptly to colleagues' IT assistance requests, ensuring enthusiasm and courtesy.
- Understand business context and prioritize requests, ensuring accurate recording and appropriate triaging.
- Develop expertise across the diverse technology landscape to provide swift resolutions.
- Install, configure, and maintain various devices and equipment.
- Adhere to defined standards, ensuring compliance with information security requirements.
- Contribute to Continual Service Improvement (CSI) initiatives under the guidance of the Service Desk Team Lead.
????What we need from you:
- Proficiency in IT support, including Windows 10/11, Azure, and Active Directory administration.
- Degree in IT-related subject, Jira Service Desk experience and familiarity with Remote Secure Access and Cloud technologies highly desirable
- Candidates must possess exception support and customer service skills
????What’s in it for you:
- An exceptional and comprehensive benefits package provided by a company who truly value their employees
- Hybrid working arrangements offering you flexibility to work from home
- Continuous learning and development opportunity, with opportunities for career advancement
This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Resourcing Associates Limited are those of an Employment Agency.