Business Change Officer (Retail Banking)

Up to £45,000 plus bonus and benefits

Hybrid Working Available

Due to exciting growth and development, a fantastic opportunity has arisen to join a leading private bank in the City as they are seeking a Business Change Officer to play a crucial role within their Banking Operations team. As a Business Change Officer, you will play a key role in ensuring the banking operations stay compliant and competitive in the ever-evolving marketplace.

Duties of the Business Change Officer to include:

• Reporting and Compliance:
• Compile reports on banking performance, fraud events, and project status.
• Assist and train operational staff on system changes.
• Conduct QA testing on new releases and lead bug reviews.
• Coordinate testing requirements and liaise with team leaders for resources.
• Liaise with other bank areas on operational changes, ensuring compliance with schemes and regulations.
• Manage risks by diligently observing internal policies and procedures.
• Develop Procedures:
• Create clear and concise procedures for impacted jobs during changes.
• Business Representation:
• Act as the business contact, representing the organization at change-related meetings.
• Point of Reference:
• Serve as a reference for Banking Operations staff during change and testing programs.
• Support Management:
• Provide support to Banking Operations management in implementing the change program.

Requirements for the successful Business Change Officer to include:

• Educated to University undergraduate level (or equivalent) in a relevant subject matter
• Previous banking experience is essential, with knowledge of: operations and products, regulatory framework, payments (e.g. direct debits, standing orders), cash management and more
• Experience working as part of projects highly advantageous
• Excellent communication and interpersonal skills, with an ability to deal with staff at all levels
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This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Resourcing Associates Limited are those of an Employment Agency.