Up to £75,000 plus EXCELLENT bonus and benefits

Hybrid working available

Our client, a highly prestigious boutique bank dealing with Ultra-High-Net-Worth clients, has an exciting new opening within their Payments Team for a new Team Manager. This role will be managing a team of 8. As the Team Leader, you will be responsible for driving continuous improvement, managing key relationships, and guiding the team in navigating a dynamic regulatory landscape. For this role, you will have experience in: payment processing (10,000+ per day), knowledge of BACS, CHAPS, SWIFT, SEPA, Faster Payments and more, and excellent risk and regulatory knowledge. APPLY TODAY!

Requirements for the successful Payments Team Manager:

• Team Leadership: Lead, coach, and develop a high-performing team, setting clear objectives and providing regular feedback.
• Operational Excellence: Manage daily operations, ensuring adherence to service level agreements and key performance indicators.
• Customer Focus: Deliver exceptional customer service, proactively identify and address customer needs, and monitor customer feedback.
• Regulatory Compliance: Ensure compliance with all relevant regulations, including PSD2 and TFU regulations.
• Process Improvement: Identify and implement process improvements to enhance efficiency, reduce risk, and improve the customer experience.
• Risk Management: Implement and monitor controls to mitigate operational and compliance risks.
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, including regulators and industry bodies (e.g., UK Finance).
• Technology & Innovation: Embrace technological advancements and explore opportunities to leverage technology to improve operations and enhance the customer experience.

Requirements for the successful Payments Team Manager to include:

• Proven experience leading and managing a payments team within a financial institution (ideally from a challenger bank, private bank or  building society etc.
• In-depth knowledge of payment schemes (Faster Payments, CHAPS, Bacs, SEPA, SWIFT).
• Strong understanding of PSD2 and TFU regulations.
• Experience with supplier management and cost control.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.

Benefits include:

• Excellent industry leading pension scheme
• High level bonus
• Hybrid working, allowing you flexibility to balance working from home
• Up to 28 days holiday, plus the option to purchase more!
• Full private healthcare
• AND MORE!

This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency