Up to £38,000 plus excellent bonus and benefits

Please note, this role is 5 days a week in the office

Hours: 8:00am – 4:30pm

Due to exciting growth, a fantastic opportunity has arisen for a professional, friendly and polished Receptionist to join a boutique financial services company based in central London. Our client, a specialist lending company, is seeking an experienced and accomplished Receptionist to manage their Front Desk. You will be instrumental in creating a positive experience for visitors and ensuring smooth daily operations.  Excellent communication skills, a professional demeanour, and strong attention to detail are essential for this role. Candidates will come from a 5* hospitality background (e.g. hotel, spa of private members' club)

Duties of the Front of House Receptionist to include:

• Serve as the first point of contact, warmly greeting visitors, clients, and employees, and directing them appropriately. Manage the reception area, ensuring a professional and welcoming environment.
• Handle incoming calls, screening and routing them or taking detailed messages.
• Collaborate effectively with other departments to support office operations, including coordinating meetings, managing visitor logs and security access, and assisting with client meetings. Ensure timely and accurate communication.
• Maintain accurate records, including visitor logs, and assist with administrative tasks such as data entry, document preparation, and managing filing systems.
• Deliver exceptional customer service by providing information about company services and policies, addressing inquiries and concerns with a professional and courteous demeanour, and maintaining a positive and helpful attitude.
• Provide comprehensive administrative support, including managing calendars, scheduling meetings, handling correspondence (email, mail, and post), and maintaining office supply inventory.

Requirements for the successful Front of House Receptionist to include:

• Demonstrable experience as a receptionist or front of house within a high-end hospitality environment
• Excellent written and verbal communication skills, including a professional phone manner. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant office software.
• Strong organizational skills and attention to detail, with the ability to multitask effectively.
• Professional appearance and demeanour, coupled with the ability to maintain strict confidentiality, particularly when handling sensitive financial information.

This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Resourcing Associates Limited are those of an Employment Agency