Up to £50,000 plus EXCELLENT bonus and benefits

Hybrid working available

Our client, a highly prestigious private bank dealing with Ultra-High-Net-Worth clients, has an exciting new opening for a Fraud Detection Specialist to join their team. As a Fraud Detection Specialist, you'll be central to protecting the bank and its customers from financial harm by identifying, analysing, and investigating card and payment fraud. You'll serve as a key point of contact across the bank, representing customer, risk, and colleague perspectives to enhance professionalism and customer experience.

Duties of the Fraud Detection Specialist to include:

• Manage daily fraud alerts, engaging with customers on suspicious card and payment activity.
• Conduct in-depth account and transaction analysis to detect fraud patterns.
• Contribute to operational resilience and business continuity efforts.
• Provide feedback on fraud strategies and processes to identify and mitigate fraud.
• Proactively identify emerging fraud trends and inform rule adjustments for investigators.
• Assist with resource planning and daily prioritization of fraud queues.
• Review accounts for fraudulent activity and take appropriate actions.
• Build and maintain strong relationships with other departments for timely and effective fraud response.
• Handle special projects related to emerging fraud risks.
• Ensure immediate blocking of fraudulent accounts and escalate appropriately.
• Accurately record and analyse incidents in the Incident Management System.
• Utilize analytical skills to monitor transaction data, identify trends, and suggest improvements.
• Maintain clear communication with customers, manage expectations, provide fraud warnings, and determine payment acceptance.

Requirements for the successful Fraud Detection Specialist to include:

• 10+ years of expert-level experience in fraud detection/operations, with a strong track record of identifying scams.
• Proven experience in authorised push payment (APP) fraud regulations, with a proven ability to identify and prevent these transactions before they are processed.
• Possesses excellent knowledge of banking industry developments, including relevant legislation and advancements.
• Comprehensive understanding of fraud activities within regulatory and legal frameworks.
• Capable of innovative thinking and challenging existing processes to drive improvements.
• Comfortable and adaptable in fast-paced environments.

Benefits include:

• Excellent industry leading pension scheme
• High level bonus
• Hybrid working, allowing you flexibility to balance working from home
• Full private healthcare
• AND MORE!

This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency