Commercial Real Estate Relationship Manager

Up to £80,000 plus excellent bonus and benefits

Please note this role is 5 days in the office.

A leading, independent provider of commercial real estate, bridging finance, and buy-to-let mortgages is seeking a proactive and driven Relationship Manager to join their growing Commercial Real Estate team. The company specialises in offering tailored financial solutions to commercial real estate professionals, investors, and intermediaries. In this role, you will serve as the primary contact for a portfolio of commercial clients, driving engagement, retention, and new lending opportunities. You will work with loan management, underwriting, and business development teams to deliver an excellent client experience and ensure a smooth commercial property loan lifecycle.

Duties of the Commercial Real Estate Relationship Manager to include:

• Client Relationship Management: Act as the lead point of contact for clients with commercial property portfolios, introducing them to the full scope of support available. Ensure high levels of service to secure repeat business and referrals.
• Identifying & Growing Lending Opportunities: Re-engage previous commercial clients to explore future funding needs, identify opportunities for refinancing or expansion within their commercial property portfolios, and transition clients between products to maximise value.
• Internal Collaboration: Liaise with all internal departments, including Loan Management, Legal, and Underwriting, to develop and execute relationship strategies for commercial clients. Support the Business Development team as needed.
• Client Experience & Continuous Improvement: Support commercial property loan cases through the underwriting process, manage client feedback to recommend service improvements, and resolve client issues professionally. Stay informed on market trends and competitor activity.

Requirements for the successful Commercial Real Estate Relationship Manager:

• Proven experience in relationship management within commercial real estate lending is essential
• Strong understanding of commercial loan structures, products, and the UK property finance market.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities and build long-term client relationships.

• Knowledge of underwriting and loan servicing processes for commercial property.
• Existing network of commercial property professionals or intermediaries.

This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Resourcing Associates Limited are those of an Employment Agency.