Client Services – Institutional Clients (Fluent Spanish)
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| Job Type | Permanent |
| Area | City, UK |
| Sector | BankingFinancial ServicesFront OfficeCustomer Services |
| Salary | £25k - £35k DOE |
| Currency | GBP |
| Start Date | |
| Job Ref | VAC-12488 |
| Job Views | 149 |
- Description
- Exciting new opportunity to join this City-based trading house for a fluent Spanish speaking Client Services Associate to join their Institutional Relationship Management Team. You will be part of a dynamic team that requires collaborative working with other team members in order to provide administrative and enquiry support to the institutional client-base. The main purpose of the role is to help with client enquiries and the managing of client administrative processes – chiefly onboarding. Candidates must be able to demonstrate strong experience in Client Services, preferably within financial services as well as a fluency in Spanish.
Duties will include:
- Assisting and supporting clients with all enquiries, handling queries effectively through to timely resolution
- Taking ownership of all client administration tasks undertaken
- Acting as the main liaison between Relationship Managers and operations teams and ensuring all parties are kept up to date with progress.
- Management of client onboarding, collecting and verifying KYC documentation, liaising with Compliance, were appropriate.
- Taking responsibility for all appropriate client communication as instructed.
- Follow up and reconciliation of client payments
- Maintenance of client support systems and data.
- Participation in department projects and system updates and process improvement initiatives
To apply for this role candidates must have previous client services experience gained within a financial services organisation and fluency in English and Spanish. Candidates must be able to demonstrate strong communication skills with a keen client focus, together with the ability to build effective relationships with multiple teams. Good time management skills are essential to this role.
This vacancy is being advertised by Montpellier Resourcing Limited. The services advertised by Montpellier Resourcing Limited are those of an Employment Agency.