The Estate Manager will be responsible for the efficient management and operation of the family's residential properties and estates. This role demands a high level of discretion, organization, and problem-solving skills to ensure that all aspects of the family's estates are maintained to the highest standards. The Estate Manager will coordinate with various service providers, oversee property maintenance, and manage staff to deliver a seamless living experience for the family.

Key Responsibilities:

1. Property Management:

   • Oversee the daily operations and maintenance of the family’s estates, including residences, vacation homes, and any additional properties.
   • Ensure that all properties are maintained to the highest standards, addressing repairs, renovations, and general upkeep as needed.
   • Coordinate and supervise external contractors and service providers, ensuring quality work and adherence to budget.

2. Staff Management:

   • Recruit, train, and manage estate staff, including housekeepers, groundskeepers, and security personnel.
   • Develop and implement staff schedules, manage payroll, and address any staff-related issues or concerns.
   • Foster a positive working environment and ensure staff are motivated and well-informed.

3. Budgeting and Financial Management:

   • Develop and manage the estate budget, including tracking expenses, approving invoices, and ensuring cost-effective management of resources.
   • Prepare regular financial reports and provide recommendations for cost-saving measures.

4. Event Planning and Coordination:

   • Plan and coordinate family events, gatherings, and special occasions, including logistics, catering, and guest management.
   • Ensure that all events are executed seamlessly and meet the family’s expectations.

5. Security and Safety:

   • Oversee security measures for all properties, including surveillance systems and access controls.
   • Ensure that safety protocols are in place and adhered to by all staff and visitors.

6. Administrative Duties:

   • Maintain detailed records of property maintenance, staff performance, and financial transactions.
   • Handle correspondence and communication on behalf of the family as needed.

7. Special Projects:

   • Manage special projects related to property improvements, acquisitions, or sales.
   • Collaborate with architects, designers, and other professionals on renovation and construction projects.

Qualifications:

• Education: Bachelor’s degree in Hospitality Management, Property Management, Business Administration, or a related field preferred.
• Experience: Minimum of 5 years’ experience in estate management, property management, or a similar role, ideally in a high-net-worth or private family office setting.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in budgeting and financial management.
  • Ability to handle sensitive and confidential information with discretion.
  • Experience in staff management and leadership.
  • Familiarity with property management software and tools.
• Attributes:
  • Detail-oriented and proactive.
  • Flexible and adaptable to the needs of the family.
  • High level of integrity and professionalism.